Refund Policy for Alchemy Fitness Consultancy L.L.C

At Alchemy Fitness Consultancy L.L.C, we strive to provide our clients with the highest level of satisfaction in all our services. However, if for any reason you are not satisfied with your purchase, we are here to help.

Eligibility for Refunds

  1. Services not Rendered: If you have prepaid for a service and have not yet started the program or service, you are eligible for a full refund upon request.
  2. Change of Mind: If you decide to cancel a service you have purchased within 7 days of payment and have not used the service, you will be eligible for a partial refund (excluding administrative fees).
  3. Unsatisfactory Service: If you are unsatisfied with the service provided and wish to request a refund, you must submit a formal request within 14 days of service completion, detailing the reasons for your dissatisfaction.

Non-Refundable Items

  • Gift cards
  • Downloadable software products
  • Services that have already been rendered or partially completed
  • Membership fees once the membership period has started

How to Request a Refund

To request a refund, please contact us at:

Include your name, contact information, receipt or proof of purchase, and a detailed reason for your refund request. Our customer service team will review your request and respond within 7 business days.

Processing Refunds

Refunds will be processed through the original method of payment within 14 business days of approval. You will receive a confirmation email once the refund has been processed.

Changes to this Policy

Alchemy Fitness Consultancy L.L.C reserves the right to amend this refund policy at any time. Any changes will be posted on our website and will take effect immediately.

For any questions or concerns about our refund policy, please contact us at the details provided above.

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We appreciate your understanding and cooperation. Thank you for choosing Alchemy Fitness Consultancy L.L.C for your fitness and wellness journey.