Return Policy for Alchemy Fitness Consultancy L.L.C

At Alchemy Fitness Consultancy L.L.C, we strive to ensure that our clients are completely satisfied with their purchases. If you find that you are not satisfied with your purchase, we offer a straightforward return policy to assist you.

1. Eligibility for Returns

  • Products must be returned within 30 days of the purchase date.
  • Items must be in their original condition, unused, and in their original packaging.
  • Proof of purchase is required for all returns.

2. Non-Returnable Items

  • Customized or personalized items.
  • Gift cards and promotional items.
  • Downloadable software products.

3. Return Process

  • To initiate a return, please contact our customer service at info@limitless7.org or call us at +971 58 508 5305.
  • Once your return is approved, you will receive an authorization and instructions on how to complete the return.

4. Refunds

  • Once we receive and inspect your returned item, we will notify you regarding the status of your refund.
  • Approved refunds will be processed through the original method of payment.
  • Please allow up to 10 business days for the refund to appear in your account.

5. Exchanges

  • If you wish to exchange an item, please follow the return process and place a new order for the desired item.

6. Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • We recommend using a trackable shipping service or purchasing shipping insurance for items over AED 200.

We value your trust and are committed to ensuring you have a positive experience with us. If you have any questions or concerns about our return policy, please do not hesitate to contact us at info@limitless7.org or +971 58 508 5305.

Thank you for choosing Alchemy Fitness Consultancy L.L.C!